“right-now” interaction is not all it’s cracked up to be

Sunday Aug 5th 2007

There are a few web sites that exist right now that are all about people using live content. Stickam and Ustream are the most popular to the best of my knowledge.

Both suck. More on that in a moment.

In the beginning there was e-mail. It was good. Still is. By nature it’s not a right-now technology. Someone sends e-mail to you, you receive it, think about replying to it, then either reply or not. Simple.

Then there were chat rooms. Okay, this is a right-now technology, but only if you’re physically logged into the chat room at the time. It is a shitty means of communication because it’s completely chaotic. (Try logging in to a chat room with over 100 users in it and attempt to keep up with all the text flying on the screen. Good luck!)

Then there were instant messengers, another right-now technology. This is the evolution of a chat room (supposedly). Instead of using AOL or IRC, you login elsewhere and use a client to send little messages to each other in one-on-one communication. This is also a shitty means of communication because people take it too seriously. And if you lose messages due to something beyond your control (such as a power outage), there’s no way to get them back. Unlike e-mail where you can go back and review things, when you lose an instant message, it’s gone. Kaput. Buh-bye.

Now that bandwidth is relatively cheap, sites have sprouted up that allow right-now live chat rooms with video feeds. You create an account, hook up your web cam, and off you go. These little mini-rooms are a video feed with a chat room attached to it. If you’re saying to yourself “Um… isn’t that a step backwards in communication?”, you’re ABSOLUTELY RIGHT. We finally got to the point where we could avoid the chaos of a chat room only to go right back to it.

I’ve watched a few Ustream and Stickam feeds. They’re all terrible. The video content is boring and the chat rooms are full of netspeaking retards. This is supposed to be the next big thing?

I don’t think so.

Want to know something ironic?

The people who are making the best use out of the video feeds are radio stations. All they do is stick a cam in the studio and keep on doing their regular broadcasts, like LINK 92.2FM does in the UK. All the effort that’s being put forth into allowing users to broadcast video feeds is trumped by radio guys who essentially only use it as a tool to rebroadcast audio.

If that’s not irony I don’t know what is.

It also proves that the right-now video feed thing only works when you have quality content. Otherwise it’s a complete waste of time. At least with radio you can minimize the video feed window so you can do other things on your computer. Remember multitasking? Yeah, that thing that computers do so well these days? Can’t exactly do that too well when you’re staring at a crappy video feed.

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2 Responses to ““right-now” interaction is not all it’s cracked up to be”

  1. Chris Yeh Says:
    August 5th, 2007 at 10:52 am

    Rich,

    You’re absolutely right that live requires great content to be compelling. Our course, the same is true of any other medium. The challenge is that because live is so transitory, you can’t rely on things like Digg to pick out the best bits for you. A whole new discovery process is required.

    We certainly realize that we’re in the early days. but when cool stuff happens–a presidential debate; a private concert–live makes it so much more engaging.

    http://ustream.tv/blog/2007/08/05/ustream-yearlykos-democracy-in-action/

    Chris Yeh
    CEO, Ustream.tv

  2. Rich Says:
    August 5th, 2007 at 4:07 pm

    The link you posted was an example of a live feed in its best light - no doubt about that. The problem is that the vast majority of other live content, in a word, sucks. When combined with a chat room it leads to a chaotic mess of communication.

    I look forward to a time when the discovery process adjusts (or outright reinvents) itself where you can find quality content easily. It will be interesting to see how that evolves over time.

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